1
00:00:03,172 --> 00:00:05,517
Sundance 518,
taxi across Runway 24 Left.

2
00:00:05,586 --> 00:00:07,517
<i>Contact Ground,. 65...</i>

3
00:00:07,586 --> 00:00:10,344
<i>February the 1st, 1991.</i>

4
00:00:10,413 --> 00:00:13,413
<i>Los Angeles International
Airport, LAX.</i>

5
00:00:13,482 --> 00:00:15,827
246 heading 270,

6
00:00:15,896 --> 00:00:17,344
<i>contact Los Angeles Departure.</i>

7
00:00:17,413 --> 00:00:21,172
Thank you. USAir 1493,
you're cleared to land, 24 Left.

8
00:00:21,241 --> 00:00:24,344
<i>Cleared to land,
24 Left, 1493.</i>

9
00:00:25,344 --> 00:00:28,068
<i>Travelling at 240 kph,</i>

10
00:00:28,137 --> 00:00:32,758
<i>USAir Flight 1493 descends
towards Runway 24 Left.</i>

11
00:00:34,862 --> 00:00:36,758
<i>What the hell?!</i>

12
00:00:40,241 --> 00:00:42,827
I pointed to the aircraft
and yelled: "USAir's crashing."

13
00:00:43,724 --> 00:00:46,517
The aircraft was fully engulfed
in flames.

14
00:00:49,103 --> 00:00:53,206
<i>But the full scope
of this tragedy is far greater
than anyone can imagine.</i>

15
00:00:57,724 --> 00:01:00,103
Mayday, mayday.

16
00:01:18,241 --> 00:01:19,793
We need more pressure!

17
00:01:20,965 --> 00:01:23,689
<i>At one of the busiest airports
in the world,</i>

18
00:01:23,758 --> 00:01:27,137
<i>a Boeing 737 has just exploded
in flames upon landing.</i>

19
00:01:29,448 --> 00:01:32,275
I think the thought process
in the tower was... It was 1991,

20
00:01:32,344 --> 00:01:35,275
it was one of the first nights
of the first Gulf War,

21
00:01:35,344 --> 00:01:38,862
and I think the thing
that was foremost in our mind

22
00:01:38,931 --> 00:01:41,517
was maybe it was a bomb
that went off in the aircraft.

23
00:01:42,965 --> 00:01:45,862
<i>As firefighters
bring the blaze under control,</i>

24
00:01:45,931 --> 00:01:48,206
<i>rescuers begin searching
for survivors.</i>

25
00:01:49,068 --> 00:01:51,827
About five minutes
after the incident occurred,

26
00:01:51,896 --> 00:01:54,172
we got a call
from an emergency vehicle.

27
00:01:55,206 --> 00:01:58,241
<i>Amid the wreckage,
they have made
an alarming discovery,</i>

28
00:01:58,310 --> 00:02:00,793
<i>one that forces
everyone involved</i>

29
00:02:00,862 --> 00:02:03,965
<i>to re-examine every detail
of the last 15 minutes.</i>

30
00:02:19,379 --> 00:02:23,413
<i>USAir Flight 1493 cruises
towards Los Angeles
International Airport.</i>

31
00:02:27,275 --> 00:02:30,448
<i>LAX is a central hub
for international travellers.</i>

32
00:02:34,379 --> 00:02:39,724
Just confirm
the visual approach
for USAir 1493 is 24 Left.

33
00:02:40,758 --> 00:02:43,379
<i>That's correct,
USAir 1493.</i>

34
00:02:43,448 --> 00:02:47,689
<i>For the approach,
Captain Colin Shaw is managing
radio communications.</i>

35
00:02:49,758 --> 00:02:52,517
<i>First Officer David Kelly
is at the controls.</i>

36
00:02:57,896 --> 00:03:00,379
<i>With 89 passengers on board,</i>

37
00:03:00,448 --> 00:03:02,344
<i>the flight isn't quite full.</i>

38
00:03:06,172 --> 00:03:09,000
Well, I'd been on a business
trip to Columbus, Ohio.

39
00:03:10,103 --> 00:03:13,379
I went
from the business meetings
to Columbus Airport,

40
00:03:13,448 --> 00:03:17,448
and got on a USAir flight
that was nonstop to Los Angeles.

41
00:03:19,241 --> 00:03:23,034
I planned a lot of good things
and good times for that weekend.

42
00:03:24,517 --> 00:03:26,931
<i>USAir 1493,</i>

43
00:03:27,000 --> 00:03:30,758
<i>expedite your descent through
4,000 as much as practical,
if you would.</i>

44
00:03:30,827 --> 00:03:33,689
<i>There will be traffic
pass above you
on the south side.</i>

45
00:03:33,758 --> 00:03:37,068
<i>As the Boeing 737
nears Los Angeles,</i>

46
00:03:37,137 --> 00:03:40,275
<i>the approach controller
tells the pilots
to make a quick descent.</i>

47
00:03:41,758 --> 00:03:44,827
<i>They will need to stay clear
of a flight passing above them.</i>

48
00:03:45,758 --> 00:03:49,241
Okay,
I'll expedite through four.
USAir 1493.

49
00:03:53,413 --> 00:03:56,241
<i>Landing at LAX
can be a challenge for pilots.</i>

50
00:03:57,034 --> 00:04:00,620
<i>The airspace around the airport
is often thick with traffic.</i>

51
00:04:02,034 --> 00:04:05,551
<i>On average, a plane arrives
or departs every 50 seconds.</i>

52
00:04:08,482 --> 00:04:12,000
<i>Each of its four runways
handles both takeoffs
and landings.</i>

53
00:04:13,482 --> 00:04:16,551
<i>Taxiways intersect the runways
at dozens of locations.</i>

54
00:04:18,724 --> 00:04:20,758
<i>The airport can be a maze
of stops and starts</i>

55
00:04:20,827 --> 00:04:23,275
<i>for pilots
following instructions
issued by controllers.</i>

56
00:04:26,551 --> 00:04:28,724
You got the left side
in sight?

57
00:04:30,000 --> 00:04:31,344
Yeah.

58
00:04:32,827 --> 00:04:34,310
We're out of four.

59
00:04:55,517 --> 00:04:58,379
<i>USAir 1493,
thanks for your help.</i>

60
00:04:58,448 --> 00:05:01,758
<i>Contact Los Angeles Tower,
133.9. Good night.</i>

61
00:05:02,482 --> 00:05:03,793
Good night.

62
00:05:05,482 --> 00:05:07,103
Gear down.

63
00:05:07,172 --> 00:05:10,000
- Alright. You gave three bells?
- Yes, I did.

64
00:05:17,206 --> 00:05:19,310
<i>Perched 12 storeys
above the ground,</i>

65
00:05:19,379 --> 00:05:23,103
<i>tower controllers have
a hawk's eye view of traffic</i>

66
00:05:23,172 --> 00:05:25,137
<i>coming and going
from the airport.</i>

67
00:05:26,034 --> 00:05:28,965
It was a busy night,
there was a lot of airplanes.

68
00:05:29,034 --> 00:05:32,586
We had numerous arrivals
and departures, uh,
during that time of the night.

69
00:05:32,655 --> 00:05:34,448
So it was a typical day.

70
00:05:34,965 --> 00:05:37,827
<i>Elliot Brann is the clearance
delivery controller.</i>

71
00:05:39,103 --> 00:05:42,137
The primary duties
of the clearance delivery
controller

72
00:05:42,206 --> 00:05:45,931
is issuing the routes of flight
and the flight plans
to the pilots

73
00:05:46,000 --> 00:05:47,965
as they come out
of the computer.

74
00:05:48,758 --> 00:05:52,137
A flight strip is printed out,
so you get a piece of paper
with the call sign,

75
00:05:52,206 --> 00:05:53,689
type of aircraft,
route of flight.

76
00:05:53,758 --> 00:05:57,000
I issue the clearance
to the pilot and then...

77
00:05:57,068 --> 00:06:00,000
I pass the strips,
the flight information,
to the next controller.

78
00:06:01,310 --> 00:06:04,344
<i>Brann shares flight information
with four other controllers.</i>

79
00:06:05,620 --> 00:06:09,931
<i>Two ground controllers,
who handle planes moving between
the gates and the runways;</i>

80
00:06:11,206 --> 00:06:15,551
<i>and two local controllers,
who are responsible for planes
taking off and landing.</i>

81
00:06:18,413 --> 00:06:20,413
<i>Tonight,
local controller Robin Wascher</i>

82
00:06:20,482 --> 00:06:23,586
<i>is overseeing
the two north runways at LAX:</i>

83
00:06:23,655 --> 00:06:25,482
<i>24 Left and 24 Right.</i>

84
00:06:27,931 --> 00:06:32,344
<i>She uses the flight strips
to keep track of flights
departing and arriving.</i>

85
00:06:32,413 --> 00:06:36,000
USAir 23,
taxi into position and hold,
Runway 24 Left.

86
00:06:36,620 --> 00:06:39,413
<i>Position and hold,
24 Left, USAir 23.</i>

87
00:06:39,482 --> 00:06:41,896
<i>4974 Zero Echo.</i>

88
00:06:41,965 --> 00:06:45,724
- 246, you still holding short
of 47?
<i>- 246. Affirmative.</i>

89
00:06:45,793 --> 00:06:47,344
Alright, you're next.

90
00:06:48,206 --> 00:06:51,586
SkyWest 569,
taxi up and hold short
of Runway 24 Left.

91
00:06:51,655 --> 00:06:53,344
Roger. Hold short.

92
00:07:00,689 --> 00:07:03,482
<i>2785.</i>

93
00:07:03,551 --> 00:07:05,551
<i>Good night, ma'am.</i>

94
00:07:07,758 --> 00:07:11,689
<i>USAir Flight 1493
is about 13 kilometres from LAX.</i>

95
00:07:14,448 --> 00:07:17,206
<i>The pilots configure their plane
for landing.</i>

96
00:07:17,275 --> 00:07:22,000
Speed brakes.
♪ Still workin' for a livin' ♪

97
00:07:22,068 --> 00:07:23,758
Alright.

98
00:07:24,689 --> 00:07:26,172
Flaps a-goin': 1.

99
00:07:29,586 --> 00:07:31,206
Flaps.

100
00:07:31,275 --> 00:07:34,896
<i>Now the pilots radio
the LAX tower
for landing instructions.</i>

101
00:07:35,827 --> 00:07:38,862
USAir 1493... inside Roman.

102
00:07:40,517 --> 00:07:43,689
Wings 5006,
Ground, uh, Tower.

103
00:07:46,482 --> 00:07:49,310
<i>Robin Wascher
is busy with other planes.</i>

104
00:07:49,379 --> 00:07:52,620
<i>She doesn't respond
to their radio call.</i>

105
00:07:52,689 --> 00:07:57,000
SkyWest 569,
taxi into position and hold,
Runway 24 Left.

106
00:07:57,068 --> 00:07:58,758
<i>Traffic will cross downfield.</i>

107
00:07:59,448 --> 00:08:02,931
Okay, 24 Left,
position and hold. SkyWest 569.

108
00:08:04,448 --> 00:08:06,655
<i>Wings West 5006, Tower.</i>

109
00:08:06,724 --> 00:08:09,793
<i>Nav 2166... approach, 164.5.</i>

110
00:08:13,586 --> 00:08:14,689
Thirty.

111
00:08:14,758 --> 00:08:17,448
Green light. Detent.

112
00:08:17,517 --> 00:08:19,551
Gear. Flaps.

113
00:08:19,620 --> 00:08:21,862
Landing clearance remains.

114
00:08:24,655 --> 00:08:26,931
<i>Just six kilometres
from the airport,</i>

115
00:08:27,000 --> 00:08:30,137
<i>the USAir jet still doesn't have
the okay to land.</i>

116
00:08:41,344 --> 00:08:44,413
Sundance 518,
taxi across Runway 24 Left.

117
00:08:44,482 --> 00:08:47,793
<i>Contact Ground,. 65,
when you're off the runway.
Good night.</i>

118
00:08:52,241 --> 00:08:55,482
<i>Captain Shaw contacts the tower
for the second time</i>

119
00:08:55,551 --> 00:08:57,344
<i>in less than a minute.</i>

120
00:08:57,413 --> 00:08:59,517
<i>He needs Wascher's permission
to land.</i>

121
00:08:59,586 --> 00:09:02,551
USAir 1493 for the left side,

122
00:09:02,620 --> 00:09:04,172
<i>24 Left.</i>

123
00:09:04,931 --> 00:09:09,517
246 heading 270,
contact Los Angeles Departure.
Good night.

124
00:09:09,586 --> 00:09:12,068
<i>But she's still
focused on other planes.</i>

125
00:09:16,758 --> 00:09:18,275
Out of 1,000 feet.

126
00:09:19,482 --> 00:09:22,758
<i>Flight 1493 is now one minute
from the runway.</i>

127
00:09:22,827 --> 00:09:25,413
<i>It's what pilots call
"short final."</i>

128
00:09:31,103 --> 00:09:33,379
Sometimes due to other
priorities that take place,

129
00:09:33,448 --> 00:09:36,620
an aircraft might not get
a landing clearance
until short final.

130
00:09:42,344 --> 00:09:44,931
<i>Thank you, USAir 1493,
you're cleared to land,</i>

131
00:09:45,000 --> 00:09:46,931
24 Left.
<i>- Cleared to land,</i>

132
00:09:47,000 --> 00:09:49,517
24 Left, 1493.

133
00:10:02,862 --> 00:10:04,310
Looks real good.

134
00:10:05,172 --> 00:10:06,413
Ah...

135
00:10:08,586 --> 00:10:10,482
You're coming out of 500.

136
00:10:27,482 --> 00:10:28,793
What the hell?!

137
00:10:38,448 --> 00:10:40,827
<i>The USAir 737
has barely touched down.</i>

138
00:10:41,724 --> 00:10:43,551
<i>It erupts in flames and crashes</i>

139
00:10:43,620 --> 00:10:45,931
<i>through Los Angeles
International Airport.</i>

140
00:10:47,620 --> 00:10:52,034
I saw USAir touch down
and as he got about mid...

141
00:10:52,103 --> 00:10:54,896
about third-way down
the runway at taxiway 45,

142
00:10:54,965 --> 00:10:57,482
the aircraft was fully engulfed
in flames.

143
00:10:59,689 --> 00:11:03,827
The supervisor ran past me
to pick up the crash phone

144
00:11:03,896 --> 00:11:06,586
and alert the emergency vehicles
to respond.

145
00:11:07,896 --> 00:11:10,379
<i>Aboard the flight,
sheer terror.</i>

146
00:11:12,931 --> 00:11:16,655
There was a tremendous, uh,
crunching sensation.

147
00:11:18,034 --> 00:11:21,172
And there was this
extraordinary shower of sparks

148
00:11:21,241 --> 00:11:23,034
that shot by my window.

149
00:11:34,172 --> 00:11:35,413
Good God.

150
00:11:37,689 --> 00:11:40,724
<i>Rosa Reynoso
is a plainclothes officer
with the Airport Police.</i>

151
00:11:41,275 --> 00:11:43,793
We see the aircraft
engulfed in fire.

152
00:11:44,862 --> 00:11:48,344
My partner and I were probably
about 500 yards from it.

153
00:11:48,413 --> 00:11:50,379
Alert 33, Runway 24L.

154
00:11:50,448 --> 00:11:52,620
Affirmative. Alert 33.

155
00:11:55,517 --> 00:11:58,137
The initial moments
were very scary,

156
00:11:58,206 --> 00:12:00,034
um, very chaotic.

157
00:12:00,103 --> 00:12:02,379
I remember just thinking
to myself: Oh, God,

158
00:12:02,448 --> 00:12:04,448
please get some more people
out here.

159
00:12:04,517 --> 00:12:08,103
Get me fire, get me officers,
get me somebody,

160
00:12:08,172 --> 00:12:10,310
'cause this is not good.

161
00:12:14,034 --> 00:12:17,000
<i>In the tower,
there's no time to dwell
on what's happened.</i>

162
00:12:17,068 --> 00:12:19,482
<i>Other aircraft
are still coming in to land.</i>

163
00:12:20,482 --> 00:12:22,724
<i>Controllers must direct them
to safety.</i>

164
00:12:22,793 --> 00:12:24,724
<i>Wings West 5212,</i>

165
00:12:24,793 --> 00:12:26,275
wind 240 at 8.

166
00:12:26,344 --> 00:12:28,000
You are cleared to land,

167
00:12:28,068 --> 00:12:29,793
Runway 24 Right.

168
00:12:29,862 --> 00:12:31,724
Use caution.

169
00:12:31,793 --> 00:12:34,655
We just had an aircraft
go off the runway in flames.

170
00:12:43,379 --> 00:12:46,896
<i>The cabin of Flight 1493
is filling with toxic smoke.</i>

171
00:12:50,172 --> 00:12:53,206
<i>Some passengers rush to a door
at the rear of the plane.</i>

172
00:12:55,965 --> 00:12:59,689
I probably got seven
or eight rows down the aisle,
and, uh,

173
00:12:59,758 --> 00:13:04,172
and then I encountered a cluster
of passengers standing in the...

174
00:13:04,241 --> 00:13:06,137
in the aisle, not moving.

175
00:13:06,206 --> 00:13:09,137
I thought to myself:

176
00:13:09,206 --> 00:13:11,689
There must be an opening
in the front of the plane

177
00:13:11,758 --> 00:13:14,758
that allowed
for this tremendous quantity
of smoke

178
00:13:14,827 --> 00:13:16,551
to roll into the plane
so quickly.

179
00:13:18,241 --> 00:13:22,827
And so I stumbled forward
to the... the cockpit area,

180
00:13:22,896 --> 00:13:26,620
and there was tremendous fire
on both sides of the plane.

181
00:13:27,862 --> 00:13:30,517
I said to myself: My gosh,

182
00:13:30,586 --> 00:13:33,827
there's no way you're gonna get
out of this airplane, David;
you're trapped.

183
00:13:35,068 --> 00:13:37,482
<i>Outside,
some have escaped the plane.</i>

184
00:13:40,862 --> 00:13:44,448
<i>Rosa Reynoso is the first
emergency responder
to arrive at the scene.</i>

185
00:13:46,413 --> 00:13:50,068
The fire was intense,
uh, it was very, very hot.

186
00:13:50,137 --> 00:13:51,655
I mean, almost singeing us.

187
00:13:53,482 --> 00:13:55,413
<i>She needs to act fast</i>

188
00:13:55,482 --> 00:13:57,965
<i>to help passengers away
from the burning wreckage.</i>

189
00:13:59,103 --> 00:14:04,206
The passengers were trying
to escape the plane, uh,
from the emergency-exit doors.

190
00:14:04,275 --> 00:14:06,827
However, the fire had engulfed
the doors,

191
00:14:06,896 --> 00:14:09,655
so some of the people
that were fine

192
00:14:09,724 --> 00:14:12,206
jumped out of the plane
and into the fire.

193
00:14:13,379 --> 00:14:16,413
<i>More emergency personnel arrive
within minutes.</i>

194
00:14:16,482 --> 00:14:19,000
Most passengers are jumping
out of that door.

195
00:14:19,068 --> 00:14:20,758
Some people were on fire.

196
00:14:21,896 --> 00:14:24,586
Some of them were scratched,
cut up.

197
00:14:25,310 --> 00:14:27,482
Some of them had broken legs.

198
00:14:28,793 --> 00:14:30,413
It was pretty traumatic.

199
00:14:32,689 --> 00:14:36,862
And I think you just start
operating on knowing
you have to do the right thing

200
00:14:36,931 --> 00:14:38,689
and try and save these people.

201
00:14:43,310 --> 00:14:45,034
<i>David Koch is still inside.</i>

202
00:14:47,103 --> 00:14:49,137
I suddenly saw
a crack of light.

203
00:14:49,758 --> 00:14:52,827
And my god...
it was a miracle.

204
00:14:52,896 --> 00:14:54,482
The crack opened up,

205
00:14:54,551 --> 00:14:56,655
and I suddenly realized

206
00:14:56,724 --> 00:15:00,103
that I had opened
the galley door.

207
00:15:01,379 --> 00:15:03,551
<i>But now he faces another hurdle.</i>

208
00:15:05,172 --> 00:15:08,068
<i>He can't even see the ground
through the fire and smoke.</i>

209
00:15:09,000 --> 00:15:11,551
And I said to myself:

210
00:15:11,620 --> 00:15:13,482
What the hell.
And jumped out.

211
00:15:16,827 --> 00:15:19,034
I landed on the ground,

212
00:15:19,103 --> 00:15:21,896
and then started crawling
on my hands and knees

213
00:15:21,965 --> 00:15:23,689
away from the airplane.

214
00:15:26,379 --> 00:15:29,206
I had a great sense of guilt.

215
00:15:30,000 --> 00:15:34,103
Why did I not go back
into the airplane
and say "follow me"?

216
00:15:36,586 --> 00:15:38,758
And I think if I'd gone back
into the cabin,

217
00:15:38,827 --> 00:15:43,137
I might've passed out and fallen
on the floor and died.

218
00:15:45,517 --> 00:15:48,034
And that's how I've come
to terms with the fact that, uh,

219
00:15:48,103 --> 00:15:51,517
I... I got out, but didn't help
anybody else out.

220
00:15:59,275 --> 00:16:01,482
<i>As the search
for survivors continues,</i>

221
00:16:01,551 --> 00:16:03,482
<i>firefighters make
a stunning find.</i>

222
00:16:07,413 --> 00:16:10,586
<i>This is Rescue 1.
We've got a propeller down here
in the wreckage.</i>

223
00:16:14,862 --> 00:16:18,103
<i>The discovery of a propeller
has horrifying implications.</i>

224
00:16:19,241 --> 00:16:21,206
<i>There's two planes down here.</i>

225
00:16:26,344 --> 00:16:28,793
As soon as we found out
that information,
we started actively...

226
00:16:28,862 --> 00:16:32,862
looking to see,
uh, what aircraft, if any,
were missing.

227
00:16:35,103 --> 00:16:38,103
So we started looking
at the flight strips
that were already departed,

228
00:16:38,172 --> 00:16:41,206
and then we looked at the ones
that were still pending.

229
00:16:41,275 --> 00:16:44,137
And then we called
the Departure Control,
radar controller,

230
00:16:44,206 --> 00:16:47,551
to find out which ones
they've talked to in the last
five, six minutes.

231
00:16:49,413 --> 00:16:51,241
What about SkyWest 5569?

232
00:16:52,000 --> 00:16:53,689
<i>No, we haven't heard
from them.</i>

233
00:16:54,620 --> 00:16:58,379
SkyWest 5569,
taxi into position, hold,
Runway 24 Left.

234
00:16:58,448 --> 00:17:00,413
<i>Okay, 24 Left,
position and hold.</i>

235
00:17:00,482 --> 00:17:02,206
SkyWest 569.

236
00:17:08,689 --> 00:17:12,551
<i>Staff can account
for all of the aircraft
except for SkyWest 5569,</i>

237
00:17:12,620 --> 00:17:16,620
<i>a Fairchild Metroliner bound
for Palmdale, California.</i>

238
00:17:25,655 --> 00:17:30,551
<i>Emergency personnel find parts
of the smaller plane
strewn across Runway 24 Left.</i>

239
00:17:32,517 --> 00:17:34,862
<i>There were 20 people
on board the flight.</i>

240
00:17:36,000 --> 00:17:37,551
<i>None have survived.</i>

241
00:17:39,793 --> 00:17:43,896
<i>What's left of their plane
is crushed between USAir 1493...</i>

242
00:17:44,827 --> 00:17:47,068
<i>...and an abandoned building
near the runway.</i>

243
00:17:47,137 --> 00:17:50,620
My first thought was:
Oh, my God...

244
00:17:50,689 --> 00:17:53,862
there's someone else
under there,
and we didn't even realize it.

245
00:17:56,379 --> 00:17:59,758
<i>There's even more loss of life
on board the larger plane.</i>

246
00:17:59,827 --> 00:18:02,896
<i>Twenty are dead.
Two others are mortally wounded.</i>

247
00:18:04,103 --> 00:18:06,275
<i>First Officer Kelly
has survived,</i>

248
00:18:06,344 --> 00:18:07,965
<i>but Captain Shaw has not.</i>

249
00:18:08,620 --> 00:18:11,724
<i>The disaster thrusts LAX
into the media spotlight.</i>

250
00:18:14,310 --> 00:18:16,827
<i>America's runways,
according to the nation's
pilots:</i>

251
00:18:16,896 --> 00:18:19,137
<i>The most dangerous part
of the flight.</i>

252
00:18:19,931 --> 00:18:22,517
<i>In the months and years
leading up to the crash,</i>

253
00:18:22,586 --> 00:18:25,103
<i>increasing traffic
was becoming a safety concern</i>

254
00:18:25,172 --> 00:18:26,896
<i>at Los Angeles
International Airport.</i>

255
00:18:30,448 --> 00:18:33,655
<i>The most close calls:
Los Angeles
International Airport.</i>

256
00:18:33,724 --> 00:18:37,000
<i>Thirty-three near-collisions
over the last four years.</i>

257
00:18:37,586 --> 00:18:39,517
<i>That's one
every month and a half.</i>

258
00:18:39,586 --> 00:18:42,862
<i>The accident confirms safety
issues need to be addressed.</i>

259
00:18:47,379 --> 00:18:51,965
<i>The National Transportation
Safety Board sends its Go Team
to LAX to investigate.</i>

260
00:18:53,931 --> 00:18:56,000
It was kind
of a horrific scene.

261
00:18:57,172 --> 00:18:59,413
The front end of the airplane
was, uh,

262
00:18:59,482 --> 00:19:03,551
was impaled on the captain's
side against the building.

263
00:19:04,068 --> 00:19:06,517
And with close inspection,

264
00:19:06,586 --> 00:19:09,758
we could see parts
of another aircraft underneath.

265
00:19:13,137 --> 00:19:15,862
<i>Investigators can
see that the two planes collided</i>

266
00:19:15,931 --> 00:19:18,413
<i>at an intersection
on Runway 24 Left.</i>

267
00:19:21,275 --> 00:19:24,103
The scenario of the accident,
uh...

268
00:19:24,172 --> 00:19:27,379
resulted in two planes
being on the runway
at the same time.

269
00:19:28,344 --> 00:19:29,965
The runway was occupied.

270
00:19:30,965 --> 00:19:32,793
And that's something
that should never happen

271
00:19:32,862 --> 00:19:34,931
when a landing clearance
is granted.

272
00:19:37,344 --> 00:19:43,000
<i>Reducing collisions
on U.S. runways is a priority
for investigators from the NTSB.</i>

273
00:19:43,068 --> 00:19:47,620
We had runway incursions
on the Most Wanted List
from 1990,

274
00:19:47,689 --> 00:19:49,862
here at the Safety Board,

275
00:19:49,931 --> 00:19:52,827
and it's a major concern
for, uh...

276
00:19:52,896 --> 00:19:54,413
the whole industry.

277
00:19:55,482 --> 00:19:59,931
A runway incursion is simply
when an inappropriate object

278
00:20:00,000 --> 00:20:05,379
is out on a runway
that's gonna be used
for a takeoff or landing.

279
00:20:07,965 --> 00:20:11,862
<i>Some of the world's
worst airline disasters
have taken place on runways.</i>

280
00:20:15,413 --> 00:20:17,275
<i>In March 1977,</i>

281
00:20:17,344 --> 00:20:19,620
<i>on the island of Tenerife,</i>

282
00:20:19,689 --> 00:20:24,931
<i>583 people died
when two Boeing 747s collided
on the runway.</i>

283
00:20:28,241 --> 00:20:30,137
<i>In January 1990,</i>

284
00:20:30,206 --> 00:20:35,758
<i>a Beechcraft King Air 100
was struck by a Boeing 727
attempting to land in Atlanta.</i>

285
00:20:39,827 --> 00:20:41,517
<i>Later that year in Detroit,</i>

286
00:20:41,586 --> 00:20:46,724
<i>another Boeing 727 smashed
straight into a DC-9
carrying 44 people.</i>

287
00:20:51,103 --> 00:20:53,068
Runway incursions, uh...

288
00:20:54,000 --> 00:20:59,206
...occur due to some failure
in the existing system.

289
00:21:00,931 --> 00:21:03,137
Something has happened.

290
00:21:03,206 --> 00:21:05,896
Some directive
has not been followed,

291
00:21:05,965 --> 00:21:11,344
some inattention is present
in the scenario
of a runway incursion.

292
00:21:13,689 --> 00:21:16,172
Which one of these planes
was cleared for 24 Left?

293
00:21:19,758 --> 00:21:22,724
Investigators need to find out
why there were two planes

294
00:21:22,793 --> 00:21:25,448
on Runway 24 Left
at the same time.

295
00:21:26,206 --> 00:21:28,310
One of the principal
objectives was to, uh,

296
00:21:28,379 --> 00:21:32,448
immediately see
if we could find out
what error had taken place

297
00:21:32,517 --> 00:21:34,655
that would allow
that situation to occur.

298
00:21:35,413 --> 00:21:37,862
<i>Part of that answer
may lie in the wreckage.</i>

299
00:21:38,551 --> 00:21:43,448
<i>But 24 hours after the crash,
the investigation
is at a near standstill.</i>

300
00:21:43,517 --> 00:21:46,827
<i>There's too much fuel
on board the 737.</i>

301
00:21:47,344 --> 00:21:49,620
<i>Crawling through the wreckage
would be dangerous.</i>

302
00:21:50,586 --> 00:21:52,034
The aircraft had, uh,

303
00:21:52,103 --> 00:21:53,758
about, uh...

304
00:21:53,827 --> 00:21:55,724
6,000 pounds,

305
00:21:55,793 --> 00:21:57,862
maybe 1,000 gallons of fuel
on board.

306
00:21:57,931 --> 00:21:59,931
How long is this going to take?

307
00:22:01,068 --> 00:22:05,758
The, uh, the Saturday was spent
defueling the aircraft,

308
00:22:05,827 --> 00:22:08,413
and that's a very slow process.

309
00:22:09,068 --> 00:22:12,827
That took almost all day, uh,
before, uh...

310
00:22:12,896 --> 00:22:17,655
the fire department
could declare that the, uh,
the scene was safe.

311
00:22:19,517 --> 00:22:22,000
<i>With airplane parts
littering the airport,</i>

312
00:22:22,068 --> 00:22:24,206
<i>LAX is running at half-capacity.</i>

313
00:22:24,689 --> 00:22:26,724
<i>Two of the four runways
are shut down.</i>

314
00:22:27,793 --> 00:22:29,724
<i>That's causing chaos
for travellers.</i>

315
00:22:37,172 --> 00:22:40,137
<i>When the NTSB team finally gets
access to the wreckage,</i>

316
00:22:40,206 --> 00:22:43,034
<i>they're under enormous pressure
to act quickly.</i>

317
00:22:43,931 --> 00:22:46,379
<i>They must gather
all the information they need</i>

318
00:22:46,448 --> 00:22:48,448
<i>so the airport
can be fully reopened.</i>

319
00:22:52,965 --> 00:22:54,862
<i>Their investigation
has a dual purpose.</i>

320
00:22:56,689 --> 00:22:59,172
<i>They must figure out
what caused the collision.</i>

321
00:22:59,931 --> 00:23:02,448
<i>They also want to know
why so many passengers
got trapped</i>

322
00:23:02,517 --> 00:23:04,758
<i>and died
in the burning aircraft.</i>

323
00:23:09,310 --> 00:23:13,448
We're not sure what went on,
we don't have a recording of it,
but, uh,

324
00:23:13,517 --> 00:23:17,413
there were some altercations
with people trying to get ahead
of other people.

325
00:23:18,275 --> 00:23:20,586
<i>Making matters worse,</i>

326
00:23:20,655 --> 00:23:23,793
<i>one of the emergency-exit doors
is inside the plane,</i>

327
00:23:23,862 --> 00:23:26,103
<i>partially blocking the exit.</i>

328
00:23:26,172 --> 00:23:28,689
If you follow the instructions
on the card,

329
00:23:28,758 --> 00:23:32,379
the exit card, it will tell you
to throw that exit out.

330
00:23:33,620 --> 00:23:37,448
This did not take place,
so the right over-the-wing exit

331
00:23:37,517 --> 00:23:41,724
was, uh,
I would say partially obstructed
by that large hatch.

332
00:23:45,758 --> 00:23:49,034
<i>The NTSB concludes
that a reduced number
of exit doors</i>

333
00:23:49,103 --> 00:23:52,000
<i>made it impossible for many
of the passengers to escape.</i>

334
00:23:54,724 --> 00:23:56,724
<i>With no way out,</i>

335
00:23:56,793 --> 00:23:59,586
<i>they were overcome
by toxic smoke
as it filled the cabin.</i>

336
00:24:03,344 --> 00:24:07,275
<i>While some investigators analyze
wreckage at the crash site,</i>

337
00:24:07,344 --> 00:24:09,655
<i>others focus
on Air Traffic Control.</i>

338
00:24:11,827 --> 00:24:14,827
Well, first and foremost,
we look at the communications.

339
00:24:15,862 --> 00:24:18,724
Then we also look
at the procedures
within the facility,

340
00:24:18,793 --> 00:24:22,000
and how those were applied,
and were they indeed followed?

341
00:24:23,896 --> 00:24:25,620
<i>To learn more,</i>

342
00:24:25,689 --> 00:24:30,103
<i>the NTSB collects the audiotapes
of the controllers'
communications with the planes.</i>

343
00:24:31,586 --> 00:24:34,793
<i>Investigators wonder
what instructions were given
to the pilots</i>

344
00:24:34,862 --> 00:24:36,827
<i>in the moments leading up
to the crash.</i>

345
00:24:38,517 --> 00:24:40,758
<i>They also want to know
what the flight crews
were saying</i>

346
00:24:40,827 --> 00:24:42,793
<i>during those crucial seconds.</i>

347
00:24:44,931 --> 00:24:47,068
<i>Did the pilots follow
their instructions?</i>

348
00:24:52,241 --> 00:24:56,206
<i>The cockpit voice recorders
should provide investigators
with the answer.</i>

349
00:25:02,689 --> 00:25:07,000
<i>But then,
Bob McIntosh gets some bad news
about the SkyWest Metroliner.</i>

350
00:25:08,241 --> 00:25:09,724
No voice recorder?

351
00:25:10,896 --> 00:25:12,793
Great.

352
00:25:14,517 --> 00:25:17,448
We recognized, looking
at the onboard equipment,

353
00:25:17,517 --> 00:25:23,344
that SkyWest 569 did not have
a CVR flight recorder installed.

354
00:25:23,413 --> 00:25:25,931
And that was disappointing
to us.

355
00:25:29,551 --> 00:25:31,034
<i>At the time of the crash,</i>

356
00:25:31,103 --> 00:25:34,931
<i>commuter planes
were not required to carry
cockpit voice recorders.</i>

357
00:25:36,931 --> 00:25:40,586
<i>This means the only SkyWest
conversations caught on tape</i>

358
00:25:40,655 --> 00:25:44,241
<i>are radio communications
recorded in the control tower.</i>

359
00:25:44,310 --> 00:25:46,310
Okay, 24 Left,
position and hold,

360
00:25:46,379 --> 00:25:48,172
SkyWest 569.

361
00:25:48,241 --> 00:25:52,310
The two cockpit crew members
would have exchanged words,

362
00:25:52,379 --> 00:25:55,034
would've been listening
to the air-traffic information

363
00:25:55,103 --> 00:25:58,310
that was coming
into their cockpit all the time.

364
00:25:58,379 --> 00:26:02,586
And we recognized
that was a valuable piece
of data that we had lost.

365
00:26:05,620 --> 00:26:09,655
<i>Using the Air Traffic Control
tapes and just one CVR,</i>

366
00:26:09,724 --> 00:26:13,655
<i>investigators try to find out
which of the two aircraft
in the collision</i>

367
00:26:13,724 --> 00:26:16,827
<i>was actually cleared
to use Runway 24 Left.</i>

368
00:26:21,379 --> 00:26:24,413
<i>The answer will raise
alarming questions
about the safety</i>

369
00:26:24,482 --> 00:26:27,517
<i>of all passengers
flying to and from LAX.</i>

370
00:26:31,000 --> 00:26:33,517
<i>246 East,
holding short of 47.</i>

371
00:26:34,034 --> 00:26:37,241
<i>The investigation
into the deadly collision
on Runway 24 Left</i>

372
00:26:37,310 --> 00:26:41,758
<i>focuses on Robin Wascher's conversations
with the two planes involved.</i>

373
00:26:43,862 --> 00:26:47,206
<i>Investigators begin
with the smaller plane.

374
00:26:47,275 --> 00:26:48,758
<i>Minutes before the accident,</i>

375
00:26:48,827 --> 00:26:52,551
<i>the pilots of the Metroliner
waited for permission
to take off.</i>

376
00:26:52,620 --> 00:26:54,275
<i>SkyWest 569,</i>

377
00:26:54,344 --> 00:26:58,103
taxi into position and hold,
Runway 24 Left.

378
00:26:58,172 --> 00:26:59,862
<i>Traffic will be crossing
downfield.</i>

379
00:27:01,034 --> 00:27:05,517
We use the tapes
to try to visualize,
like a local controller would,

380
00:27:05,586 --> 00:27:08,551
where the aircraft would be
on the runway.

381
00:27:09,827 --> 00:27:13,655
<i>The pilots
of the SkyWest Metroliner turned
their plane onto the runway</i>

382
00:27:13,724 --> 00:27:16,137
<i>and stopped at intersection 45.</i>

383
00:27:17,655 --> 00:27:20,965
<i>They had to wait
for another plane
to cross the runway downfield.</i>

384
00:27:22,172 --> 00:27:25,482
<i>Okay, 24 Left,
position and hold.
SkyWest 569.</i>

385
00:27:25,551 --> 00:27:27,413
Okay, stop it right there.

386
00:27:28,275 --> 00:27:30,103
<i>From the Air Traffic
Control tapes,</i>

387
00:27:30,172 --> 00:27:33,344
<i>the NTSB can tell
that the pilots
of the Metroliner</i>

388
00:27:33,413 --> 00:27:35,586
<i>followed all their instructions
correctly.</i>

389
00:27:38,413 --> 00:27:40,206
Alright, let's keep going.

390
00:27:40,931 --> 00:27:43,827
<i>Responsibility for the accident
must lie elsewhere.</i>

391
00:27:46,137 --> 00:27:48,310
<i>Investigators probe the tapes
further.</i>

392
00:27:53,448 --> 00:27:56,620
<i>They look
at Wascher's communications
with the USAir pilots.</i>

393
00:27:58,482 --> 00:28:00,379
USAir 1493,

394
00:28:00,448 --> 00:28:02,931
for the left side, 24 Left.

395
00:28:04,310 --> 00:28:07,379
Thank you, USAir 1493.
You're cleared to land, 24 Left.

396
00:28:08,620 --> 00:28:11,103
USAir 1493 was cleared to land

397
00:28:11,172 --> 00:28:12,931
on the same runway
during the time

398
00:28:13,000 --> 00:28:17,620
that SkyWest 5569
was still sitting in position
on that same runway.

399
00:28:18,758 --> 00:28:20,724
Cleared to land, 24 Left,

400
00:28:20,793 --> 00:28:22,482
<i>1493.</i>

401
00:28:24,000 --> 00:28:27,241
<i>SkyWest 569,
right at intersection 45.</i>

402
00:28:29,172 --> 00:28:31,793
- How long's it been there?
- Uh...

403
00:28:33,896 --> 00:28:36,482
One minute... seven seconds.

404
00:28:38,034 --> 00:28:40,241
<i>The Air Traffic
Control tapes reveal</i>

405
00:28:40,310 --> 00:28:44,896
<i>that Robin Wascher instructed
both the SkyWest Metroliner
and the USAir flight</i>

406
00:28:44,965 --> 00:28:47,172
<i>to use Runway 24 Left
at the same time.</i>

407
00:28:47,241 --> 00:28:49,068
...contact Ground,

408
00:28:49,137 --> 00:28:51,137
<i>...65, when you're...</i>

409
00:28:57,310 --> 00:28:59,034
What the hell?!

410
00:29:09,517 --> 00:29:12,896
When we're examining
the recorded voice
communications,

411
00:29:12,965 --> 00:29:15,172
what we try to do...

412
00:29:15,241 --> 00:29:18,517
is to put ourselves
in the position
of the controller.

413
00:29:20,172 --> 00:29:23,034
What would she have seen?
What would she have heard?

414
00:29:23,103 --> 00:29:24,620
What would she have done?

415
00:29:26,620 --> 00:29:29,517
<i>Investigators need to know
what Robin Wascher was doing</i>

416
00:29:29,586 --> 00:29:31,551
<i>at the time of the crash.</i>

417
00:29:32,068 --> 00:29:35,000
<i>They look at the other flights
that she had under her control.</i>

418
00:29:35,965 --> 00:29:39,241
<i>Wings West 5006,
taxi across Runway 24 Left.</i>

419
00:29:40,034 --> 00:29:42,793
<i>They learn that in the moments
before the collision,</i>

420
00:29:42,862 --> 00:29:46,068
<i>Wascher began to lose track
of some of those flights.</i>

421
00:29:46,137 --> 00:29:49,310
<i>- Is that for Philippine 102?</i>
- No, sir. Hold short.

422
00:29:49,379 --> 00:29:53,310
Wings West 5006,
taxi across Runway 24 Left.

423
00:29:55,206 --> 00:29:57,448
Wings West 5006...

424
00:29:57,862 --> 00:30:01,724
...was an aircraft
that was on the north side
of Runway 24 Left...

425
00:30:02,482 --> 00:30:05,344
...who wanted to cross
to the south side.

426
00:30:06,413 --> 00:30:09,137
Wings West 5006,
Ground, uh, Tower.

427
00:30:10,379 --> 00:30:12,827
And when she was ready
to cross the aircraft,

428
00:30:12,896 --> 00:30:14,655
the crew did not respond.

429
00:30:18,206 --> 00:30:20,758
<i>Wascher spent
nearly a full minute of her time</i>

430
00:30:20,827 --> 00:30:24,620
<i>trying to re-establish
radio contact with the flight
crossing the runway.</i>

431
00:30:26,965 --> 00:30:28,655
Can I hear the rest
of that exchange?

432
00:30:33,758 --> 00:30:36,827
<i>Wings West 5006
on frequency again.</i>

433
00:30:36,896 --> 00:30:39,275
<i>Changed radios.
Sorry about that.</i>

434
00:30:41,068 --> 00:30:45,758
They advised her
they had inadvertently been
on another frequency.

435
00:30:45,827 --> 00:30:47,793
5006, you're back with me.

436
00:30:48,344 --> 00:30:50,827
<i>Yeah, we didn't mean
to switch radios.
We're on now.</i>

437
00:30:51,586 --> 00:30:54,862
And that created a distraction
for the local controller.

438
00:30:55,413 --> 00:30:57,068
Okay, I thought I lost you.

439
00:30:58,241 --> 00:31:00,793
<i>Sorry. We thought we lost you.
We apologize.</i>

440
00:31:01,931 --> 00:31:03,931
Not a problem.

441
00:31:05,862 --> 00:31:09,551
<i>But investigators
discover that flight
wasn't the only aircraft</i>

442
00:31:09,620 --> 00:31:13,344
<i>Robin Wascher was fixated on
in the moments before the crash.</i>

443
00:31:14,862 --> 00:31:17,862
<i>Tower, Wings West 5072
is ready for takeoff.</i>

444
00:31:19,241 --> 00:31:20,793
Wings West 5072?

445
00:31:23,000 --> 00:31:27,275
<i>With USAir 1493 less
than a minute from touchdown,</i>

446
00:31:27,344 --> 00:31:31,793
<i>Wascher hears from another
Wings West aircraft,
Flight 5072.</i>

447
00:31:33,068 --> 00:31:38,241
When Wings West 5702 called
to say that he was ready
for departure,

448
00:31:38,310 --> 00:31:42,413
it was obvious to us
that she didn't understand
who this aircraft was.

449
00:31:43,586 --> 00:31:46,586
Wings West 5072,
are you at 47 or full length?

450
00:31:46,655 --> 00:31:49,137
<i>- We're at full length.</i>
- Okay, hold short.

451
00:31:50,241 --> 00:31:52,379
<i>Roger. Holding short.</i>

452
00:31:58,068 --> 00:32:00,793
<i>Investigators need to hear
from Wascher herself.</i>

453
00:32:02,965 --> 00:32:05,310
I couldn't find
the flight-progress strip.

454
00:32:06,206 --> 00:32:08,068
<i>They hope to learn
why she didn't recognize</i>

455
00:32:08,137 --> 00:32:10,413
<i>a flight
that was under her control.</i>

456
00:32:11,896 --> 00:32:15,379
I couldn't find the strip,
so I asked my supervisor
to help me.

457
00:32:15,448 --> 00:32:16,827
Francita?

458
00:32:18,655 --> 00:32:20,931
I need a strip
for Wings West 5072.

459
00:32:24,620 --> 00:32:27,310
<i>She explains that as the pilots
of the Metroliner</i>

460
00:32:27,379 --> 00:32:30,137
<i>waited on the runway
for permission to take off,</i>

461
00:32:30,206 --> 00:32:33,000
<i>she was searching for another
flight's progress strip.</i>

462
00:32:36,620 --> 00:32:38,620
<i>Before she could get
back on track,</i>

463
00:32:38,689 --> 00:32:42,344
<i>USAir Flight 1493 crashed
into the back of the Metroliner.</i>

464
00:32:46,655 --> 00:32:48,275
<i>What the hell?!</i>

465
00:32:53,655 --> 00:32:55,793
<i>NTSB investigators now know</i>

466
00:32:55,862 --> 00:32:59,448
<i>that human error
played a major role
in the collision at LAX.</i>

467
00:33:02,517 --> 00:33:06,551
<i>Remarkably, when she cleared
the USAir flight to land,</i>

468
00:33:06,620 --> 00:33:10,344
<i>Robin Wascher simply forgot
about the Metroliner
waiting on the runway.</i>

469
00:33:13,068 --> 00:33:14,965
This situation that occurred

470
00:33:15,034 --> 00:33:18,000
is a situation
that no controller wants
to go through.

471
00:33:19,275 --> 00:33:23,448
You train your whole career
for this not to happen,

472
00:33:23,517 --> 00:33:25,517
and when it does happen,
it's...

473
00:33:25,586 --> 00:33:28,379
you can't even describe
the feelings
that you go through.

474
00:33:30,413 --> 00:33:32,482
A situation like this...

475
00:33:32,551 --> 00:33:34,793
could potentially happen
to anybody.

476
00:33:34,862 --> 00:33:36,379
We are all human.

477
00:33:38,000 --> 00:33:40,931
<i>After the accident,
Wascher left her job at LAX,</i>

478
00:33:41,000 --> 00:33:43,620
<i>and never worked as
an air-traffic controller again.</i>

479
00:33:45,620 --> 00:33:49,034
<i>But investigators believe
there are likely more causes
to this accident</i>

480
00:33:49,103 --> 00:33:50,965
<i>than one person's fatal error.</i>

481
00:33:52,896 --> 00:33:55,172
Any time that you do
an investigation,

482
00:33:55,241 --> 00:33:58,793
it's easy to point the blame
at one individual.

483
00:33:58,862 --> 00:34:01,655
What you want to do is to say:

484
00:34:01,724 --> 00:34:03,310
"Why did this occur,

485
00:34:03,379 --> 00:34:06,482
and what can we do
to prevent a reoccurrence?"

486
00:34:07,689 --> 00:34:10,241
<i>Answers to those questions
begin to emerge</i>

487
00:34:10,310 --> 00:34:13,758
<i>as the NTSB examines
the daily routine
in the control tower</i>

488
00:34:13,827 --> 00:34:15,758
<i>in the weeks
before the accident.</i>

489
00:34:18,000 --> 00:34:21,586
It was one of those "you don't
know you have a problem
until you have a problem."

490
00:34:24,310 --> 00:34:27,586
<i>It turns out another disaster
was narrowly averted</i>

491
00:34:27,655 --> 00:34:29,931
<i>seven months
before the collision.</i>

492
00:34:30,000 --> 00:34:33,689
<i>A landing DC-10
flew just over an Airbus
waiting on the runway</i>

493
00:34:33,758 --> 00:34:35,620
<i>to take off at LAX.</i>

494
00:34:36,689 --> 00:34:38,620
Los Angeles Airport
has always been known

495
00:34:38,689 --> 00:34:42,103
as one of the number-one
runway-incursion airports
in the system,

496
00:34:42,172 --> 00:34:44,724
and changes were overdue.

497
00:34:46,827 --> 00:34:49,241
<i>Controllers at LAX
produced documentation</i>

498
00:34:49,310 --> 00:34:51,517
<i>showing that immediately
after that close call,</i>

499
00:34:51,586 --> 00:34:55,655
<i>they alerted officials
that the control tower
was understaffed.</i>

500
00:34:59,275 --> 00:35:04,241
<i>They also explained that regions
around the northern runways
were invisible to controllers,</i>

501
00:35:04,310 --> 00:35:06,793
<i>because their view was blocked
by a light tower.</i>

502
00:35:24,103 --> 00:35:26,517
We went up in the tower,
climbed the stairs,

503
00:35:26,586 --> 00:35:29,655
and asked
the air-traffic controllers
to step aside

504
00:35:29,724 --> 00:35:32,551
while we sat in their chairs
and looked out the window.

505
00:35:34,000 --> 00:35:39,310
The view that the, uh,
air-traffic controller
was presented with had...

506
00:35:39,379 --> 00:35:41,137
an obstruction,

507
00:35:41,206 --> 00:35:44,965
a light pole that, uh,
produced a... a glare.

508
00:35:45,034 --> 00:35:48,034
And it was a light that lit up
the airport ramp.

509
00:35:51,931 --> 00:35:55,724
<i>Robin Wascher
may not have been able to see
the SkyWest Metroliner</i>

510
00:35:55,793 --> 00:35:57,551
<i>as it sat out on the runway.</i>

511
00:36:02,241 --> 00:36:04,931
<i>NTSB investigators look
at other tools</i>

512
00:36:05,000 --> 00:36:08,103
<i>she could've used to detect
the forgotten plane.</i>

513
00:36:08,172 --> 00:36:12,620
Surface radar is generally
used during periods
of low visibility.

514
00:36:13,241 --> 00:36:16,413
It is a tool
by which the local controller,

515
00:36:16,482 --> 00:36:18,827
should they so choose,

516
00:36:18,896 --> 00:36:22,172
be able to visually confirm
on that scope

517
00:36:22,241 --> 00:36:25,034
that an aircraft
is indeed where it says it is.

518
00:36:26,862 --> 00:36:30,103
<i>Ground radar displays
all aircraft and ground vehicles</i>

519
00:36:30,172 --> 00:36:31,862
<i>moving around the airport.</i>

520
00:36:36,344 --> 00:36:40,000
<i>But on the night
of the accident,
that system wasn't working.</i>

521
00:36:41,620 --> 00:36:43,551
You're holding short.
Is that correct, sir?

522
00:36:43,620 --> 00:36:45,724
<i>Yes, ma'am,
we're holding short.</i>

523
00:36:45,793 --> 00:36:51,551
It was in constant, uh,
out-of-service, in-service,
out-of-service, in-service,

524
00:36:51,620 --> 00:36:55,000
and gave the management, uh,
a lot of trouble.

525
00:36:59,379 --> 00:37:03,068
The system
was not very reliable
and we did lodge complaints

526
00:37:03,137 --> 00:37:07,275
to have it fixed
and to upgrade the system
as soon as we could.

527
00:37:08,620 --> 00:37:12,034
<i>Investigators learn
that just four days
before the accident,</i>

528
00:37:12,103 --> 00:37:15,000
<i>officials at LAX
had formally asked the FAA</i>

529
00:37:15,068 --> 00:37:18,448
<i>to treat
the failing ground radar
with the highest priority.</i>

530
00:37:22,689 --> 00:37:26,551
The radar drive
and some of the drive mechanism

531
00:37:26,620 --> 00:37:30,034
had some rings gears
and spur gears

532
00:37:30,103 --> 00:37:34,310
that they had to
go to machine shops
and literally make that part,

533
00:37:34,379 --> 00:37:37,310
because it would wear out
on a regular basis,

534
00:37:37,379 --> 00:37:39,034
trying to rotate the antenna.

535
00:37:40,344 --> 00:37:43,379
We looked
into this particular problem

536
00:37:43,448 --> 00:37:49,275
and learned that Los Angeles
had been slated to receive
a new system in 1988.

537
00:37:50,862 --> 00:37:52,758
However, that date had slipped,

538
00:37:52,827 --> 00:37:54,620
and at that time,

539
00:37:54,689 --> 00:37:57,620
they were not sure
when they were going to get
a new radar system.

540
00:37:59,793 --> 00:38:02,586
<i>With the ground-radar system
out of commission,</i>

541
00:38:02,655 --> 00:38:06,517
<i>and with her view of the runway
impeded by blinding lights,</i>

542
00:38:06,586 --> 00:38:10,000
<i>Robin Wascher's chances
of discovering her error
were slim.</i>

543
00:38:13,241 --> 00:38:16,965
<i>Investigators turn
their attention to the cockpit
of the USAir flight.</i>

544
00:38:18,103 --> 00:38:22,275
<i>They wonder why the pilots
didn't see the Metroliner
out on the runway</i>

545
00:38:22,344 --> 00:38:24,172
<i>and abort their landing.</i>

546
00:38:25,551 --> 00:38:28,620
Well, most of us
in the pilot community
would recognize

547
00:38:28,689 --> 00:38:32,517
that it's our job
to scan that runway
and find aircraft

548
00:38:32,586 --> 00:38:35,517
that might be out there
or anything else prior
to landing.

549
00:38:37,137 --> 00:38:39,793
<i>Like all planes,
the Metroliner is equipped
with lights</i>

550
00:38:39,862 --> 00:38:41,586
<i>to make it more visible
at night.</i>

551
00:38:43,172 --> 00:38:45,758
<i>There are strobe lights
on the wingtips and the tail,</i>

552
00:38:45,827 --> 00:38:48,034
<i>navigation lights on the wings</i>

553
00:38:48,103 --> 00:38:51,758
<i>and a coloured
anti-collision beacon on top
of the vertical stabilizer.</i>

554
00:38:52,724 --> 00:38:55,551
We were concerned
about the SkyWest lighting,

555
00:38:55,620 --> 00:38:58,551
and had to look
at the flight-operations manual.

556
00:38:58,620 --> 00:39:02,344
And we found
that the operating procedure
for that company

557
00:39:02,413 --> 00:39:06,000
was to turn on the strobe lights
only after clearance
for takeoff.

558
00:39:07,620 --> 00:39:09,448
So no other lights
were required?

559
00:39:11,344 --> 00:39:12,827
Okay, thank you.

560
00:39:15,827 --> 00:39:18,586
<i>The Metroliner
wasn't yet cleared for takeoff.</i>

561
00:39:19,344 --> 00:39:22,655
<i>So the only lights
that would've been lit
while it waited on the runway</i>

562
00:39:22,724 --> 00:39:25,482
<i>were the navigation lights
on the wings and tail,</i>

563
00:39:25,551 --> 00:39:27,931
<i>and the anti-collision beacon
on the tail.</i>

564
00:39:29,827 --> 00:39:32,689
<i>NTSB investigators
then use a helicopter</i>

565
00:39:32,758 --> 00:39:35,517
<i>to put themselves
in the position
of the USAir pilots</i>

566
00:39:35,586 --> 00:39:38,517
<i>as they were making the approach
to Runway 24 Left.</i>

567
00:39:40,517 --> 00:39:43,413
We went up
and we actually flew
that final approach

568
00:39:43,482 --> 00:39:46,724
in order to verify what we, uh,

569
00:39:46,793 --> 00:39:50,724
what we thought might be
the condition of obscuration.

570
00:39:53,413 --> 00:39:55,689
<i>They positioned a Metroliner
on the runway</i>

571
00:39:55,758 --> 00:39:58,068
<i>in the same spot
where the collision occurred.</i>

572
00:40:01,275 --> 00:40:04,724
And sure enough,
we could not see that, uh,

573
00:40:04,793 --> 00:40:08,379
that aircraft parked out there
at spot 45 and 47.

574
00:40:08,448 --> 00:40:10,000
You just couldn't see it.

575
00:40:13,586 --> 00:40:15,206
Looks real good.

576
00:40:15,827 --> 00:40:17,103
Ah...

577
00:40:18,586 --> 00:40:21,379
<i>The investigation determines
the lights on the Metroliner</i>

578
00:40:21,448 --> 00:40:24,034
<i>were the same colour
and brightness
as the runway lights.</i>

579
00:40:26,034 --> 00:40:30,000
<i>The plane may have been
all but invisible
to the pilots of USAir 1493.</i>

580
00:40:31,482 --> 00:40:33,413
You're coming out of 500.

581
00:40:35,206 --> 00:40:38,310
<i>The anti-collision beacon
in particular</i>

582
00:40:38,379 --> 00:40:40,793
<i>would've been lost
in a sea of lights.</i>

583
00:40:59,551 --> 00:41:04,275
<i>When the National
Transportation Safety Board
releases its report,</i>

584
00:41:04,344 --> 00:41:08,620
<i>controller error is determined
to be a cause
of the runway collision.</i>

585
00:41:13,827 --> 00:41:17,137
We're in the business
of determining, uh,

586
00:41:17,206 --> 00:41:18,689
why something happened.

587
00:41:18,758 --> 00:41:22,862
You may call it a cause
or causes
or contributing factors,

588
00:41:22,931 --> 00:41:27,000
but our job ends
when the next accident
is prevented.

589
00:41:28,586 --> 00:41:30,172
<i>Preventing accidents
on the runways of LAX</i>

590
00:41:30,241 --> 00:41:32,724
<i>would prove to be
a much greater challenge</i>

591
00:41:32,793 --> 00:41:34,517
<i>than investigators
could imagine.</i>

592
00:41:42,482 --> 00:41:45,758
<i>The collision
between USAir Flight 1493
and a SkyWest Metroliner</i>

593
00:41:45,827 --> 00:41:47,310
<i>alarms the public.</i>

594
00:41:51,172 --> 00:41:53,931
<i>The accident seems to prove
that controllers
cannot safely handle</i>

595
00:41:54,000 --> 00:41:56,965
<i>the increasing traffic
at Los Angeles
International Airport.</i>

596
00:42:00,206 --> 00:42:04,413
<i>The NTSB investigation points
to Robin Wascher's failure
to maintain awareness</i>

597
00:42:04,482 --> 00:42:08,137
<i>of the flights under her control
as one cause of the accident.</i>

598
00:42:12,137 --> 00:42:14,620
<i>But the report also points
to a failing system</i>

599
00:42:14,689 --> 00:42:17,344
<i>in the Air Traffic Control
facilities at LAX.</i>

600
00:42:18,689 --> 00:42:21,034
<i>In the months and years
following the accident,</i>

601
00:42:21,103 --> 00:42:24,068
<i>improvements are made
to air-traffic facilities</i>

602
00:42:24,137 --> 00:42:27,137
<i>in an attempt to make
the airport a safer place.</i>

603
00:42:27,965 --> 00:42:32,896
<i>The failing ground-radar system
is finally replaced
with a newer model.</i>

604
00:42:32,965 --> 00:42:36,241
Today, at Los Angeles Tower,
we have the newest system
out there.

605
00:42:36,310 --> 00:42:41,172
Each arrival or departure
taxiing on the taxiways
or on the runways

606
00:42:41,241 --> 00:42:43,655
have a call sign and type
aircraft associated with it,

607
00:42:43,724 --> 00:42:46,862
so you have positive
identification of all aircraft
at all times.

608
00:42:48,103 --> 00:42:50,344
<i>New policies
governing the way
flight-progress strips</i>

609
00:42:50,413 --> 00:42:52,931
<i>are handled in the tower
are put in place.</i>

610
00:42:54,931 --> 00:42:57,068
<i>Ground controllers
now organize the strips</i>

611
00:42:57,137 --> 00:43:00,793
<i>before they make their way
to the local controller.</i>

612
00:43:02,448 --> 00:43:05,448
<i>The extra set of eyes reduces
the local controller's workload.</i>

613
00:43:09,172 --> 00:43:14,275
<i>Five years after the crash,
a new Air Traffic Control tower
is built at LAX.</i>

614
00:43:15,172 --> 00:43:19,103
<i>The tower is 16 storeys higher,
three times larger,</i>

615
00:43:19,172 --> 00:43:22,689
<i>and offers controllers clear,
unobstructed sightlines.</i>

616
00:43:25,310 --> 00:43:28,862
<i>New regulations
concerning aircraft lighting
are also put in place.</i>

617
00:43:30,517 --> 00:43:34,103
<i>It becomes mandatory for pilots
to turn on all their lights</i>

618
00:43:34,172 --> 00:43:36,344
<i>before they move out
onto a runway.</i>

619
00:43:47,586 --> 00:43:49,344
<i>But despite the improvements,</i>

620
00:43:49,413 --> 00:43:53,068
<i>the rate of runway incursions
at LAX only goes up.</i>

621
00:43:54,000 --> 00:43:57,000
Throughout the '90s
and even into the 2000s...

622
00:43:58,137 --> 00:44:00,413
...I would describe it
as a common event.

623
00:44:00,482 --> 00:44:04,379
LAX certainly was one
of the worst airports we had

624
00:44:04,448 --> 00:44:06,275
for a number of incursions.

625
00:44:06,344 --> 00:44:08,758
<i>Ten years after the accident,</i>

626
00:44:08,827 --> 00:44:12,827
<i>more serious runway incursions
were happening at LAX</i>

627
00:44:12,896 --> 00:44:15,379
<i>than at any other airport
in the United States.</i>

628
00:44:16,862 --> 00:44:19,275
They had double-digit
runway incursions

629
00:44:19,344 --> 00:44:22,206
and serious runway incursions
almost every year.

630
00:44:22,275 --> 00:44:24,517
And, in fact, in 2007,

631
00:44:24,586 --> 00:44:26,931
they actually had
21 runway incursions.

632
00:44:29,931 --> 00:44:32,896
<i>In an attempt
to reduce the problem
once and for all,</i>

633
00:44:32,965 --> 00:44:37,413
<i>the Federal Aviation
Administration begins work
on a new system of runway lights</i>

634
00:44:37,482 --> 00:44:39,413
<i>to keep planes apart
on the ground.</i>

635
00:44:40,344 --> 00:44:44,000
The Runway Status Light System
is a series of...

636
00:44:44,068 --> 00:44:47,310
runway-entrance lighting
that we put at taxiways,

637
00:44:47,379 --> 00:44:50,758
or takeoff hold lighting
that we actually put
on the runway itself.

638
00:44:53,413 --> 00:44:55,448
<i>The system is fully automatic.</i>

639
00:44:56,103 --> 00:45:00,448
<i>It uses a series of red lights
embedded in the runways
and taxiways.</i>

640
00:45:01,620 --> 00:45:04,896
<i>The lights warn pilots
if there is conflicting traffic.</i>

641
00:45:04,965 --> 00:45:07,758
If the runway status lights
illuminate red,

642
00:45:07,827 --> 00:45:10,793
it tells a pilot
that it is unsafe,
or a vehicle driver,

643
00:45:10,862 --> 00:45:14,793
that it is unsafe to either
cross or enter that runway.

644
00:45:14,862 --> 00:45:18,275
And it triggers
because there is an aircraft
landing or departing,

645
00:45:18,344 --> 00:45:20,413
there's some other traffic
on the runway.

646
00:45:22,620 --> 00:45:26,172
The runway status lights seems
to be one of the most effective
systems we have

647
00:45:26,241 --> 00:45:28,000
for preventing runway incursions

648
00:45:28,068 --> 00:45:30,137
and certainly
the serious runway incursions.

649
00:45:31,758 --> 00:45:33,517
<i>In April 2009,</i>

650
00:45:33,586 --> 00:45:37,000
<i>the technology was installed
at Los Angeles
International Airport.</i>

651
00:45:37,655 --> 00:45:40,068
<i>Prototypes of the system
have also been installed</i>

652
00:45:40,137 --> 00:45:42,689
<i>at Dallas-Fort Worth
and San Diego.</i>

653
00:45:45,241 --> 00:45:49,068
<i>By 2011, runway status lights
will be a key feature</i>

654
00:45:49,137 --> 00:45:51,896
<i>at dozens of airports
across the United States.</i>

655
00:45:53,103 --> 00:45:55,482
The equipment we're using
at Los Angeles Tower today

656
00:45:55,551 --> 00:45:58,551
is much better
than the equipment we used
back in 1991.

657
00:45:58,620 --> 00:46:01,724
It's been upgraded,
it's much more reliable,

658
00:46:01,793 --> 00:46:05,000
and it gives the controllers
the tools they need

659
00:46:05,068 --> 00:46:09,517
to make sure
that the runways are clear
and to keep the aircraft moving.

660
00:46:11,000 --> 00:46:15,172
<i>Though new technology
can never guarantee 100% safety,</i>

661
00:46:15,241 --> 00:46:19,068
<i>the improvements at LAX
have restored public confidence
in the airport,</i>

662
00:46:19,137 --> 00:46:22,793
<i>even among those who survived
Flight 1493.</i>

663
00:46:25,103 --> 00:46:29,344
I spent a couple of days
in intensive care
at the local hospital and...

664
00:46:29,413 --> 00:46:31,517
I had nightmares, by the way,

665
00:46:31,586 --> 00:46:33,551
following, uh, uh...

666
00:46:33,620 --> 00:46:37,862
my release from the hospital
for quite a number of days.

667
00:46:37,931 --> 00:46:41,448
Uh, but I'm doing fine now.
I have no problem, uh,

668
00:46:41,517 --> 00:46:44,103
with getting on airplanes
and flying,

669
00:46:44,172 --> 00:46:47,172
and I've got great confidence
in the airline system.

670
00:47:00,068 --> 00:47:02,137
difuze


